Refund & Cancellation Policy

Last updated: [date]

Cancellation Before a Course Starts

If you cancel your enrollment [X] days before your course’s start date, you’re eligible for a full refund minus any payment processing fees.

Cancellation After a Course Starts

[Define your policy — for example: “Refunds are not available once live sessions have begun, except at MonsterCourses’ discretion in cases of documented extenuating circumstances.” Adjust to match your actual business policy.]

How to Request a Refund

Email info@monstercourses.com with your enrollment details and reason for the request. We aim to respond within [X] business days.

Non-Refundable Situations

• Course completion certificates already issued
• Enrollments where more than [X]% of live sessions have been attended
• [Add any other specific exclusions relevant to your business]

Processing Time

Approved refunds are processed within [X] business days, returned to your original payment method.

Corporate & Enterprise Training

Refund terms for corporate/team training engagements may differ and are governed by the specific agreement signed with your organization.

Contact

Questions about refunds: info@monstercourses.com · +1 (772) 777-1557